New TripAdvisor-powered Blackpool hotel booking site to tackle ‘nightmare vacation’
A new Blackpool accommodation booking site powered by TripAdvisor is set to launch after a string of nightmarish vacations this year.
With the holiday season following the lifting of lockdown restrictions, Blackpool has received a “never-ending stream” of holiday disasters.
Blackpool South MP Scott Benton urged hotels and B & Bs to support local accreditation in ongoing complaints about the quality of holiday accommodation on the Fylde Coast.
READ MORE:Britannia breaks silence over Blackpool hotels during visit to headquarters
Today, StayBlackpool has created its own booking site, powered by TripAdvisor, and urges tourists to use it to prevent holiday disasters from tarnishing the resort.
The website was pre-launched yesterday and is expected to be made public at StayBlackpool’s open house on April 7, 2022.
Ian White, director of StayBlackpool, told LancsLive this is an “exciting big step” and although they are “far from the end of the trip”, it will allow the team to do more with the hoteliers of the resort.
Over the summer, after staying at the New Royal Windsor Hotel, a guest created a support group on Facebook that now has over 300 members sharing their stories about the hotel. Carly said she “won’t even let an animal” sleep there.
Prior to that, the Norbreck Castle Hotel faced reviews from disgruntled guests who had rushed in at 2 a.m., with LancsLive reporting that during an overnight stay there, there was a list of issues such as broken furniture and mold in the bathroom.
Even the prominent Metropole Hotel on Blackpool’s promenade has been described as ‘the UK’s Cecil Hotel’ after a guest found blood spattered on the wall.
Ian had previously told LancsLive that many accommodation in Blackpool was “there to be abused” and believes that Booking.com, the online travel agency, is a “big factor” in the hell vacation stories of. Blackpool this summer.
Booking.com has denied the claims, saying it offers “easy access” to transparent information about the accommodation it advertises.
More recently, guests have continued to encounter “dead flies” in their rooms at the Norbreck Castle Hotel.
On top of that, the owner of Hotel Roker defended the B&B after a couple claimed they were “eaten alive by bedbugs” during their stay.
Several guests have cited Booking.com in their woes over accommodation in Blackpool, with several accusing the site of cheating on guests.
A spokesperson for Booking.com said, “As part of our goal of facilitating smooth and enjoyable travel experiences, our customer service team is available 24/7 to answer questions and provide support. assistance before, during or after a trip, as we did in this case. “
With the upcoming launch of the website, Ian said the new online service working with VisitBlackpool and VisitFylde Coast, advertising accommodation and businesses in Cleveleys, Fleetwood and Lytham St Annes.
Ian said the website has the “added credibility” of being powered by TripAdvisor, but it’s mostly about “Hoteliers work together for the best and with what they are most comfortable with. It’s not just about commission, we are supporting businesses on the Fylde Coast with an online travel agency alternative. “
The site will only offer accommodation with the VisitEngland star rating or those that have been accredited through the VisitBlackpool program.
Ian added: “We take the risk for the public and we will adopt the principle of trusted hosting, rather than anything else. We support Blackpool for the right reasons.
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