Airbnb has a customer support team for stays in the Los Angeles area during the Super Bowl – NBC Los Angeles
As visitors flock to Los Angeles to watch the Super Bowl on Feb. 13, Airbnb announced Friday that it will be setting up a designated customer support team to assist Los Angeles hosts and guests.
The 2022 Super Bowl will take place on Sunday, February 13 and will be broadcast live on NBC and the Peacock streaming service. The broadcast will begin at 6 p.m. ET, with a kickoff time set for 6:30 p.m.
During the week of February 7, the team will be on hand to resolve issues large and small that arise with reservations in the Los Angeles area.
The dedicated team will also include members of Airbnb‘s security team to support hosts and guests in the LA area in the event of an emergency. If a crisis occurs during an active reservation, hosts and guests can use the app’s one-touch emergency helpline to speak to a member of the Airbnb security team within 30 seconds. Support in Japanese, Brazilian Portuguese, French, Korean, Dutch, Spanish, Malay, German, Italian, Czech, and Hungarian is also available.
People who live near Airbnbs can report parties on Airbnb listings by calling the company’s 24/7 Neighborhood Helpline at 1-855-635-7754.
Airbnb announced a global ban on parties when it listed on August 20, 2020, with gatherings of more than 16 people banned. Disruptive parties and events of any size are also prohibited.