“$ 1,806 DONE!” Would you like to book a last minute summer trip? Please note this warning | WGN 720 radio


A man walking with a suitcase at the airport terminal. (Photo: Getty)

Austin (KXAN) – It was the bachelorette party last weekend for my best friend.

The group has reduced out-of-state locations and activities for the May trip.

“I found a 4 × 4 ATV website and emailed with more details,” I complained to BBB scam tracker.. “I went to the website, booked and added the date, pick up location, number of people and time. “

The package deal was to include horseback riding and zip lines. After repeated confirmations, the group said they had never been picked up and had not yet been contacted by the company.

“Take our money, lie and ignore me!” $ 1,806 is gone! »Details of one of hundreds of recent complaints.

Americans pay hundreds of thousands of dollars

In the first six months of 2021, Americans lost more than $ 370,000 in travel incidents, according to a report to the Better Business Bureau’s Scam Tracker. About $ 190,000 of these losses have occurred in the past two months.

“Make sure you have a reliable site and check your customer’s reviews and complaint history,” said Heather Massey, vice president of communications for the Better Business Bureau, which serves Texas. “It’s important for travelers to spend time studying accommodations, rentals, transactions and discounts offered by companies, and not rush through the decision-making process.

The top five scams recently reported by BBB are:

  • Vacation location. to promise Low rates and great facilities.
  • “Free” vacations. There may be hidden costs.
  • “Free” Wi-Fi connection. You can get credit card information.
  • Fake third-party booking site. You pay by credit card and the company calls you to confirm your name, address and banking information.
  • Resale of timeshares. A timeshare owner trying to sell gets a call from someone claiming to be a real estate broker or agent.

Reservation of danger signal

“View multiple sites, compare prices and, if possible, call the owner to contact them. The danger signal that this may not be legal is electronic by the property owner or the management company. If you only want to communicate by email, ”said Massay.

NOT. Texas Attorney General’s Office And that Federal Trade Commission Other warning signs include a lack of written details about cancellation and refund policies prior to payment, and installment requests and the use of gift cards.

Travelers added by the FTC should ignore phone calls, texts, and emails about vacation specials. Also, you must not open links that have not been directly validated.

Advice from the FTC and Attorney General for travelers:

  • Please use a credit card. This offers better protection than paying cash and can make it easier to dispute fraudulent claims.
  • Please check your reservation individually. Be sure to book a “5 star” hotel or rental property.
  • Information required. Go directly to your hotel, rental home, or airline and ask what features are included.

Travelers are encouraged to report their concerns to FTC or BBB scam tracker..

“$ 1,806 COMPLETED! »Would you like to book a last minute summer trip? Please note this warning | WGN 720 radio

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